ENTITLED TO RESPECT was established by Suzanne and Conrad Potts. Between them they have 50 years experience in training organisations and their staff to be assertive.
Their network of ENTITLED TO RESPECT Training Consultants covers the UK and since the release of their book in 2010 is now growing internationally.
Their network of ENTITLED TO RESPECT Training Consultants covers the UK and since the release of their book in 2010 is now growing internationally.
Suzanne is a motivational speaker and an expert in assertiveness.
Her keynote speaking for industry conferences, corporate events and charity forums is dynamic, thought provoking, and encourages audience participation at many levels. Attendance can be life changing .
Her passion for spreading assertiveness and Negotiation skills into cultures, industries and countries has taken her to the war torn territories of the former Yugoslavia, the military culture of Pakistan, Belarus and other communist style Republics. At home she works within all industry sectors including Retail, Banking, Pharmaceutical and Charity.
She began her career in sales and distribution managing diverse sales teams across many continents and cultures. By the mid 80's working for Xerox she achieved the most senior sales operational post for a woman.
Since becoming a Director of ENTITLED TO RESPECT, audiences throughout the world have benefited from Suzanne's expertise.
Conrad is a psychologist and a corporate training consultant. He specialises in change management, performance improvement and motivation.
Conrad has led numerous change management programmes encompassing culture change, mergers and acquisitions for multi-national organisations.
Conrad has appeared in a number to training videos associated with team building, leadership and assertiveness. He has appeared both on BBC and ITV programmes as the "resident psychologist".
Conrad has lived, travelled and worked extensively in the UK, Europe, Russia, Middle East and the South Pacific. As a Director of ENTITLED TO RESPECT he is dedicated to the development of talent in organisations, teams and leadership.
OUR CLIENTS
Below are some of the companies we have worked with OVER THE LAST 10 YEARS:
Advance Housing, Alexander Rose Ltd, Alphameric, Abbey, Ascent Media, Aviation Training International, AVT Ltd, AVS Fencing, BBC, Barclays, Private Banking, Ben Sherman, Biogen-Idec, Brighton Housing Trust, Carlisle Group, Candy, Cassons Ltd, Conoco, Corus, Defra, Disney Company Ltd, Double Click, Dover Harbour Board, Dunn & Bradstreet, Early Years Child Care, EDS, Fittleworth Medical Centre, Fujutsi-Siemens, Fox Kids, G4 Security, GlaxoSmithKline, Hedra, House of Commons, IBM, Imperial College, Inchcape shipping, ITV, Jetix, Kates cakes, Kuit Steinart ltd, London Business School, Marks & Spencer, Medecin sans Frontiere, Mellon Bank, Ministry of Defence, Napp Pharmaceutical Ltd, Orange, Pet Doctors, Pfizer, Molinare, Nickleodeon, Sara Lee Corporation, Satellite Information Services (SiS), Schering Healthcare, OKI Business Systems, Serco, Technicolor Ltd, Value Produce, Virgin Mobile, Where We Live Care Homes, Worthing Churches for the Homeless, Worthing & Southlands Trust, Xerox
WHAT DOES EVERYONE ELSE SAY ABOUT US?
Below are some of the companies we have worked with OVER THE LAST 10 YEARS:
Advance Housing, Alexander Rose Ltd, Alphameric, Abbey, Ascent Media, Aviation Training International, AVT Ltd, AVS Fencing, BBC, Barclays, Private Banking, Ben Sherman, Biogen-Idec, Brighton Housing Trust, Carlisle Group, Candy, Cassons Ltd, Conoco, Corus, Defra, Disney Company Ltd, Double Click, Dover Harbour Board, Dunn & Bradstreet, Early Years Child Care, EDS, Fittleworth Medical Centre, Fujutsi-Siemens, Fox Kids, G4 Security, GlaxoSmithKline, Hedra, House of Commons, IBM, Imperial College, Inchcape shipping, ITV, Jetix, Kates cakes, Kuit Steinart ltd, London Business School, Marks & Spencer, Medecin sans Frontiere, Mellon Bank, Ministry of Defence, Napp Pharmaceutical Ltd, Orange, Pet Doctors, Pfizer, Molinare, Nickleodeon, Sara Lee Corporation, Satellite Information Services (SiS), Schering Healthcare, OKI Business Systems, Serco, Technicolor Ltd, Value Produce, Virgin Mobile, Where We Live Care Homes, Worthing Churches for the Homeless, Worthing & Southlands Trust, Xerox
WHAT DOES EVERYONE ELSE SAY ABOUT US?
'The upbeat delivery of their messages always succeed in connecting with our people'
Amnesty International
'They engaged our international audience with their energy and passion; they loved them and wanted more'
Boston Consulting Group
'They are always such an inspiration to our staff that we've been booking them time and time again'
Western Sussex Hospitals NHS Trust
'For the first time in my life I'm able to say 'No' - I've never done this before, it's wonderful to feel in control at last and I'm also becoming much better at managing my time'
Polly McDonald, Head of Media
'I turned our next meeting with a very demanding client into one where we won a huge tender'
Terry Galvin, Managing Director
Amnesty International
'They engaged our international audience with their energy and passion; they loved them and wanted more'
Boston Consulting Group
'They are always such an inspiration to our staff that we've been booking them time and time again'
Western Sussex Hospitals NHS Trust
'For the first time in my life I'm able to say 'No' - I've never done this before, it's wonderful to feel in control at last and I'm also becoming much better at managing my time'
Polly McDonald, Head of Media
'I turned our next meeting with a very demanding client into one where we won a huge tender'
Terry Galvin, Managing Director
'A month later I got a promotion - I can't believe it. I simply put my case forward, nobody had realised what I wanted'
Annie Ward, Head of Learning & Development
'2 weeks following the programme I got a pay rise of £5k!'
Laura Warren, Corporate Communications Manager
'I'm not afraid of saying what I think anymore and the amazing thing is I'm getting more respect'
Natasha Smith, Designer
'I'm going to exceed my annual target all because I've started to give myself the right to ask for more business'
Mark Harris, Sales Consultant
'I can now be firm and fair as opposed to either being too aggressive or just giving in'
Oliver Lewis, Volunteer
'I was assertive once. and then I lost it. and now I've got it back again - thank you'
Marilyn Salter, Senior Partner
Annie Ward, Head of Learning & Development
'2 weeks following the programme I got a pay rise of £5k!'
Laura Warren, Corporate Communications Manager
'I'm not afraid of saying what I think anymore and the amazing thing is I'm getting more respect'
Natasha Smith, Designer
'I'm going to exceed my annual target all because I've started to give myself the right to ask for more business'
Mark Harris, Sales Consultant
'I can now be firm and fair as opposed to either being too aggressive or just giving in'
Oliver Lewis, Volunteer
'I was assertive once. and then I lost it. and now I've got it back again - thank you'
Marilyn Salter, Senior Partner
28.05.2010 Are we asking too much of ourselves to treat everyone with respect? Even the colleague who puts you down or steals your ideas and claims them as their own; people who hardly ever acknowledge your existence or thank you for the simple things you do for them; the driver who cuts you up or the person who forces their way in front of you in the queue?
28.05.2010 What's your Top 5 ways of showing respect to another person? Here's my Top 5 but you may disagree. Show people they have value for being themselves Accept who they are without judgement Listen to them genuinely without prejudice Acknowledge their personal strengths Be fair in your dealings with people
28.05.2010 Do you get people to respect you more by using fear, aggression and threats because history in fact shows the sword, no matter what people say, is mightier than the ideas and ideals?
Contact Us
info@entitledtorespect.co.uk
01903 778 977
90 Sea Avenue
Rustlington
West Sussex
BN16 2DL
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